Shipping Policy

Shipping Within Qatar 🚚 
  • Get free shipping across Doha city, with no minimum order required!

Delivery Timelines

  • Doha & Nearby Locations: Orders are delivered the same day.
  • Nationwide Delivery: 1-2 business days (excluding Al Khor, Messaied, and Shahaniya).

Delivery Schedule

  • Saturday to Thursday: Regular delivery.
  • Friday: Delivery available from 2 PM to 8 PM only.

Delivery Charges for Other Areas

  • Al Khor, Dukhan, Ummbab, Shamal, Al Shahaniya, and Ar Ruwais: QAR 35 delivery fee.
  • Nationwide Delivery: Available (excluding areas outside Qatar).

Office Deliveries

  • We deliver to office addresses from Saturday to Thursday, between 9 AM and 5 PM.

Order Notifications

  • Once your order is packed, you'll receive a shipment notification email with the estimated arrival date.
  • For Cash-on-Delivery (COD) orders, you'll get an email with details like:
    • Payment amount.
    • Delivery address.
    • Scheduled delivery time (AM/PM).

Receiving Your Order

  • If you’re unavailable, you can designate an authorized representative on the checkout page.
  • Upon delivery:
    • The recipient must sign the delivery receipt to confirm the items were received in good condition.
    • A government-issued ID may be requested for identity validation.
    • If the recipient is not you (e.g., for gifts), their signature at the delivery address confirms order fulfillment.

Important Notes

  • We do not fulfill orders with shipping addresses outside of Qatar.
  • Delivery times are subject to delays caused by unforeseen events or force majeure.

Payment Options

  • Cash on Delivery (COD) is available.